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Food Service Supervisor
2 months ago
Villa Madina Water Park is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our guests receive exceptional dining experiences.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, including preparation, portioning, and presentation of food.
- Train staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
- Food Quality and Safety
- Establish methods to meet work schedules and ensure that food and service meet quality control standards.
- Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner.
- Prepare and submit reports on customer feedback and suggestions for improvement.
- Administrative Tasks
- Prepare budget and cost estimates for food service operations.
- Prepare and submit reports on food service performance, including sales, revenue, and customer satisfaction.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in food service management or a related field.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Knowledge of food safety and sanitation procedures.
- Ability to maintain accurate records and reports.
Villa Madina Water Park is a fast-paced and dynamic environment that requires flexibility and adaptability. As a Food Service Supervisor, you will be working in a combination of sitting, standing, and walking, with frequent bending, crouching, and kneeling. You must be physically demanding and able to work under pressure to meet the demands of our guests.
Personal Suitability- Client Focus
- Ability to provide exceptional customer service and ensure that our guests receive a high-quality dining experience.
- Efficient Interpersonal Skills
- Ability to work effectively with staff, management, and guests to achieve common goals.
- Excellent Oral Communication
- Ability to communicate clearly and effectively with staff, management, and guests.
- Flexibility
- Ability to adapt to changing circumstances and priorities.
- Team Player
- Ability to work collaboratively with staff and management to achieve common goals.
- Initiative
- Ability to take initiative and make decisions in a fast-paced environment.
- Dependability
- Ability to be reliable and dependable in meeting deadlines and achieving goals.
