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Retail Store Operations Manager

2 months ago


Richmond, British Columbia, Canada GSB developments Ltd Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at GSB Developments Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Lead and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Sales Floor Management: Oversee the sales floor, ensuring a well-organized and visually appealing store environment that meets our high standards.
  • Inventory Management: Manage and maintain accurate inventory levels, ensuring that stock is properly stored, rotated, and replenished as needed.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth, and providing insights to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Language: English
  • Work Hours: 40 hours per week