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Retail Store Operations Manager

4 weeks ago


Richmond, British Columbia, Canada VANTAA ENTERPRISE LTD. Full time

VANTAA ENTERPRISE LTD. is seeking a skilled Retail Store Operations Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management, with experience in supervising staff, assigning sales workers to duties, and managing inventory.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff, including apprentices, sales workers, and design team members.
  • Sales and Merchandising: Assign sales workers to duties, order merchandise, and authorize returns.
  • Inventory Management: Organize and maintain inventory, ensuring that stock levels are adequate and that products are displayed attractively.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters, and analyze data to inform business decisions.
  • Customer Service: Resolve customer complaints and supply shortages, and provide excellent customer service.

The successful candidate will have a strong understanding of retail operations, excellent leadership skills, and the ability to work effectively in a fast-paced environment.