Operations Support Specialist

6 days ago


SaintAnselme, Quebec, Canada Desjardins Full time

The Operations Support Agent role at Desjardins involves carrying out various operational activities related to caisse products and services. Key responsibilities include processing and reconciling reports and requests for all caisse sectors, inputting and validating data in the system, and liaising with relevant Desjardins components.

Additional tasks include performing search requests, organizing and producing requested information, and carrying out filing and document management activities. The successful candidate will also be required to take transactional, convenience, and informational calls from the AccèsD Contact Centre.

Desjardins offers a competitive salary and annual bonus, 4 weeks of flexible vacation, and a defined benefit pension plan. The ideal candidate will have a high school diploma in a related field, a minimum of two years of relevant experience, and knowledge of French.

Key qualifications include knowledge of caisse products and services, integrating data into systems, security measures, and operating procedures related to convenience products and services. The successful candidate will also possess situational adaptability and the ability to drive results.



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