Customer Service Representative
2 days ago
About Canada Post Corp
We are a leading provider of postal and parcel services in Canada, committed to delivering exceptional customer experiences.
Job Summary
We are currently seeking an on-call Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing excellent service to our customers, handling transactions, and resolving issues in a timely manner.
Key Responsibilities
- Sell postal products and services to businesses and individuals
- Sort, distribute, and process mail into appropriate classifications
- Provide customers with information and forms
- Address delivery and service difficulties to resolve problems thoroughly and quickly
Qualifications
- High school or provincial equivalency and/or experience in business administration
- Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
- Understanding of general or post office accounting systems
- Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
Working Conditions
This is an on-call position, which means you will be required to work varying shifts, including evenings and weekends. You must be flexible and available to work as needed.
Salary and Benefits
The estimated annual salary for this position is $38,191 based on a 20-hour workweek. In addition to a competitive salary, we offer a range of benefits, including paid time off, health and dental insurance, and a retirement plan.
Why Work for Canada Post?
We are committed to delivering exceptional customer experiences and building strong relationships with our customers and stakeholders. Our employees enjoy a dynamic and inclusive work environment, opportunities for professional growth and development, and a sense of pride and purpose that comes from working for a organization that makes a difference in people's lives.
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