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Food Service Team Lead

2 months ago

Vancouver, British Columbia, Canada Soft Peaks Ice Cream Full time
At Soft Peaks Ice Cream, we're seeking a skilled Food Service Supervisor to lead our team of food service staff. As a key member of our operations team, you will be responsible for ensuring that our food and service meet the highest quality standards. Your duties will include supervising and coordinating the activities of our food service staff, training them in job duties, sanitation, and safety procedures, and maintaining records of stock, repairs, sales, and wastage. You will also be responsible for establishing work schedules and addressing customer complaints or concerns. If you have a passion for delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Supervise and coordinate the activities of food service staff
* Train staff in job duties, sanitation, and safety procedures
* Maintain records of stock, repairs, sales, and wastage
* Establish work schedules
* Address customer complaints or concerns

**Requirements:**

* Secondary (high) school graduation certificate
* 1 year to less than 2 years of experience
* Strong leadership and communication skills
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.