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Commercial Security Systems Specialist

2 months ago


Edmonton, Alberta, Canada GardaWorld Full time

About GardaWorld

GardaWorld is a leading provider of security services, dedicated to protecting people, assets, and operations across the globe.

Our Mission

We strive to uphold the highest standards in all jurisdictions, driven by our core values of integrity, trust, vigilance, and respect.

Your Role

As a Commercial Security Systems Technician at GardaWorld, you will be responsible for the end-to-end process of installing, maintaining, and troubleshooting advanced commercial security systems.

Key Responsibilities

  • Conduct site assessments to determine the most effective installation approach, ensuring all client requirements are met.
  • Implement security systems, video surveillance, and access control according to design schematics and plans.
  • Perform scheduled preventative maintenance, software updates, and hardware updates.
  • Participate in annual ULC inspections for fire monitoring and burglary systems.
  • Diagnose and resolve hardware or software issues, minimizing downtime.
  • Test the functionality of installed systems to ensure they meet internal and external quality and safety standards.
  • Build strong relationships through excellent customer service, educating customers on system operation and basic troubleshooting.
  • Maintain records of installation procedures, system configurations, and maintenance activities.
  • Collaborate with sales and engineering departments to ensure client satisfaction and quality of service.
  • Manage inventory and ensure all equipment and tools are accounted for and in working condition.
  • Be available for after-hours work on an occasional and rotational basis.

Working Conditions

This role involves primarily field work, with occasional office work, travel, and periodic weekend or evening work.