Product Manager, Payment Solutions Expert

1 month ago

Montreal, Quebec, Canada Banque Nationale du Canada Full time
Job Title: Product Manager, Payment Solutions

We are seeking a highly skilled Product Manager to join our team at Banque Nationale du Canada. As a Product Manager, Payment Solutions, you will be responsible for providing advisory support to product managers and distribution channels in the Business sector to recommend winning solutions for clients.

Key Responsibilities:
  • Documentation and Policy Management: Establish clear, concise, and effective documentation and keep the procedures and policies of cash management products up to date.
  • Risk Management: Identify, prioritize, and control risks related to your products through in-depth risk analyses conducted with risk partners and by recommending and monitoring mitigation plans.
  • Process Improvement: Know and understand the end-to-end processes to develop tools and work processes aimed at improving the client and employee experience.
  • Collaboration and Communication: Collaborate with other sectors and sales force representatives to deliver various initiatives and projects aimed at developing and/or improving our products and processes.
  • Competitive Analysis: Keep an updated watch on competitors' practices and pricing.
  • Data Analysis: Analyze data to draw relevant conclusions and guide the team's efforts accordingly to contribute to the Bank's targets.
  • Expertise: Be available as an expert to answer questions from EM.
About the Team:

You will be part of a team of 5 colleagues and report to the Senior Director of Domestic Payment Solutions. We offer a hybrid work environment, flexible work hours, and flexible leave to promote your quality of life.

Requirements:
  • Education and Experience: Bachelor's degree related to the field and five years of relevant experience OR Master's degree related to the field and three years of relevant experience OR University certificate and seven years of relevant experience.
  • Knowledge and Skills: Knowledge of business products and the cash management environment, risk management principles, project management and delivery, analytical and critical thinking, agility, and rigor, and excellent mastery of the Microsoft suite.
  • Languages: Fluency in English is required.
What We Offer:

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family, including health and wellness program, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, and virtual sleep clinic.

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We welcome all candidates and are committed to diversity and inclusion. If you require accommodation, feel free to let us know during your first conversations with us.

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