Customer Service Assistant

4 weeks ago


Calgary, Alberta, Canada Nexus Immigration & Recruitment Full time
Job Description

Nexus Immigration & Recruitment is seeking a highly skilled Customer Service Assistant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, developing communication strategies, and implementing public relations initiatives.

Key Responsibilities:
  • Develop and implement communication strategies to engage with customers and stakeholders
  • Provide exceptional customer service through various channels, including phone, email, and in-person
  • Assist in the preparation of marketing materials, including brochures, reports, and newsletters
  • Coordinate special events and promotions to increase brand awareness
  • Conduct market research and analyze data to inform business decisions
  • Collaborate with cross-functional teams to achieve business objectives
Requirements:
  • Bachelor's degree in Marketing, Communications, or related field
  • Proven experience in customer service, marketing, or public relations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and Adobe Creative Suite
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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