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Retail Store Manager

2 months ago


Medicine Hat, Alberta, Canada Bob's Liquor Beer & Wine Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Bob's Liquor Beer & Wine Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring that they are working efficiently and effectively to meet sales targets.
    • Provide guidance and support to staff members, helping them to develop their skills and knowledge.
  • Merchandising and Inventory
    • Order merchandise and manage inventory levels to ensure that the store is well-stocked and that customers have access to a wide range of products.
    • Organize and maintain inventory, ensuring that it is accurately recorded and that stock levels are up-to-date.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Work with customers to understand their needs and preferences, using this information to inform sales and marketing strategies.
  • Financial Management
    • Manage cash and oversee payroll administration, ensuring that financial transactions are accurate and up-to-date.
    • Prepare reports on sales volumes, merchandising, and personnel matters, using this information to inform business decisions.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of experience in a retail management role
  • Skills and Abilities
    • Strong leadership and management skills, with the ability to motivate and inspire staff members.
    • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
    • Ability to work in a fast-paced environment, with a high level of attention to detail and a strong focus on customer service.
    • Ability to lift, bend, and stand for long periods of time, with a strong physical presence.
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced retail environment, with a high level of customer traffic and a fast-paced sales floor.
  • Physical Demands
    • Ability to lift, bend, and stand for long periods of time, with a strong physical presence.
Personal Suitability
  • Personal Qualities
    • Client focus, with a strong ability to understand and meet customer needs.
    • Organized, with a strong ability to prioritize tasks and manage multiple responsibilities.
    • Reliability, with a strong commitment to meeting deadlines and delivering results.
    • Team player, with a strong ability to work collaboratively with colleagues and staff members.
    • Initiative, with a strong ability to take ownership of tasks and projects.