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Academic Advisor/Communications Coordinator

2 months ago


St Catharines, Ontario, Canada Brock University Full time
Job Title: Academic Advisor/Communications Coordinator

Brock University is seeking a highly skilled and motivated individual to fill the role of Academic Advisor/Communications Coordinator in the Department of Geography and Tourism Studies.

Job Summary:

The successful candidate will provide academic advising to undergraduate students in the assigned programs, monitor academic progress, and coordinate communications for the department. This is an exciting opportunity to work in a dynamic and inclusive environment, supporting the academic success of students and promoting the department's research, teaching, and community engagement.

Key Responsibilities:
  • Provide academic advising to undergraduate students, including informing current, transfer, international, and prospective students about program requirements and course selection.
  • Review student program planning, including course selection and program/Faculty/University requirements.
  • Manage advising appointments, both virtually and in-person, and track student requests and inquiries.
  • Monitor the progress of students at risk academically and provide guidance on resources and referrals to increase the likelihood of student success.
  • Manage the Department's web pages and social media accounts, developing and maintaining content, monitoring traffic, and recommending changes to increase readership.
  • Develop and maintain relationships with community partners, organizations, and Geography and Tourism alumni.
  • Write, design, and produce publications and marketing collateral, including posters, newsletters, brochures, flyers, and other materials.
  • Assist in the development of print promotional materials for undergraduate and graduate programs.
  • Plan, coordinate, and facilitate student orientation, welcome, and onboarding programs, including the SMART Start program and New Student Welcome and Academic Orientation (NSWAO) session.
  • Represent assigned programs and/or Faculty at student recruitment events.
Requirements:
  • Undergraduate degree in a related discipline, such as Geography, Tourism Studies, or Environmental Studies/Science.
  • Knowledge of a university environment and an appreciation of the value of university education, particularly in Geography and Tourism Studies.
  • Knowledge of academic advising, including advising models, theories, and techniques, and counselling theories.
  • Understanding of the undergraduate course calendar, course offerings, prerequisites, and class scheduling for the Department/Faculty.
  • Knowledge of University regulations, policies, strategic initiatives, programs, services, and systems.
  • Knowledge of computer software and systems, including MS Office and competency with spreadsheets, Microsoft Office, word processing, database applications, CRMs, and social media platforms.
  • Excellent production and design skills using Microsoft Office Publisher or Adobe Creative Suite 2 or higher, including Photoshop, and knowledge of WordPress or similar content management system.
  • Understanding of co-op and all institutional forms of experiential learning.
  • Strong communication and presentation skills to promote the department's research, teaching, and community engagement within and beyond the university.
  • Cultural sensitivity and the ability to interact effectively with persons from diverse backgrounds, supporting equity-deserving groups.
  • Excellent active listening skills, verbal, written, and interpersonal skills, with the capacity to coach, mentor, and motivate students.
  • Excellent creative problem-solving, organizational, and multi-tasking skills.
  • Ability to work independently, take initiative, and quickly learn and apply new knowledge to diverse aspects of the position.
Preferred or Asset Skills:
  • Undergraduate degree in Geography, Tourism, or a related discipline.
  • Knowledge of the organization, roles, policies, and regulations of the University.
  • A high degree of familiarity with social media and website management.
  • Experience developing and executing events.
Salary and Benefit Information:
  • Job Grade (K), Salary Scale ($57,400-$98,400).
  • Target Hiring Range: $57,400 - $82,000.
  • This position includes full comprehensive benefits, including tuition waiver.