Payroll Services Associate
3 days ago
Company Overview
Sun Life is a renowned financial institution committed to making a difference in the lives of individuals, families, and communities around the world.
About the Role
We are seeking a highly skilled Payroll Services Associate to join our dynamic team. As a key member of our payroll department, you will be responsible for providing comprehensive compensation and payroll services for our Sun Life Financial Distribution (SFLD) Advisors.
Key Responsibilities
- Verification and validation of transactions processed by other teams within Distribution Compensation
- Manual calculation and adjustment of commissions and bonuses as required
- Update M2 and/or EIM system for manual commission calculations, error corrections, and adjustments
- Handle pay-related health checks and audits
- Respond to payroll-related inquiries from advisors, managers, and other individuals and teams within head office, including external business partners
- Administer tax demands and garnishments by calculating and processing required transactions
- Administer tax deductions for SLFD Advisors and remittance of tax installments to CRA
- Processing of special pay deposits for missed commissions when appropriate
- Investigate and resolve errors, variances, or accounting discrepancies
- Monitor and investigate the collection of advisor debt balances
Requirements and Qualifications
To succeed in this role, you will need:
- Advanced accounting and mathematical skills
- Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes
- Strong and proficient knowledge of Excel
- Proficient knowledge of Sun Life's retail products
- Proficient level understanding of advisor/manager/distribution company agreements
- Advanced analytical and problem-solving skills
- Outstanding communication skills - written and verbal
- Energetic, enthusiastic, and able to interact professionally with people at all levels of the company and externally
- A positive attitude with a commitment to high quality service
- Proficient organization and time-management skills, ability to establish priorities and multi-task
- Proficient conflict resolution skills
- Excellent team player and client service focused
- Able to work overtime during peak payroll times frames and deadlines
What We Offer
As a valued member of our team, you can expect:
- A competitive salary range: $45,600 - $74,700 per year
- The opportunity to work with a dynamic and collaborative team
- A comprehensive benefits package
- Professional development opportunities
- The chance to make a meaningful impact on the lives of our clients and colleagues
How to Apply
If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and cover letter explaining why you would be a great fit for this position.
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