Payroll Services Associate

3 days ago


Waterloo, Ontario, Canada Sun Life Full time

Company Overview


Sun Life is a renowned financial institution committed to making a difference in the lives of individuals, families, and communities around the world.



About the Role


We are seeking a highly skilled Payroll Services Associate to join our dynamic team. As a key member of our payroll department, you will be responsible for providing comprehensive compensation and payroll services for our Sun Life Financial Distribution (SFLD) Advisors.



Key Responsibilities



  • Verification and validation of transactions processed by other teams within Distribution Compensation
  • Manual calculation and adjustment of commissions and bonuses as required
  • Update M2 and/or EIM system for manual commission calculations, error corrections, and adjustments
  • Handle pay-related health checks and audits
  • Respond to payroll-related inquiries from advisors, managers, and other individuals and teams within head office, including external business partners
  • Administer tax demands and garnishments by calculating and processing required transactions
  • Administer tax deductions for SLFD Advisors and remittance of tax installments to CRA
  • Processing of special pay deposits for missed commissions when appropriate
  • Investigate and resolve errors, variances, or accounting discrepancies
  • Monitor and investigate the collection of advisor debt balances


Requirements and Qualifications


To succeed in this role, you will need:



  • Advanced accounting and mathematical skills
  • Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes
  • Strong and proficient knowledge of Excel
  • Proficient knowledge of Sun Life's retail products
  • Proficient level understanding of advisor/manager/distribution company agreements
  • Advanced analytical and problem-solving skills
  • Outstanding communication skills - written and verbal
  • Energetic, enthusiastic, and able to interact professionally with people at all levels of the company and externally
  • A positive attitude with a commitment to high quality service
  • Proficient organization and time-management skills, ability to establish priorities and multi-task
  • Proficient conflict resolution skills
  • Excellent team player and client service focused
  • Able to work overtime during peak payroll times frames and deadlines


What We Offer


As a valued member of our team, you can expect:



  • A competitive salary range: $45,600 - $74,700 per year
  • The opportunity to work with a dynamic and collaborative team
  • A comprehensive benefits package
  • Professional development opportunities
  • The chance to make a meaningful impact on the lives of our clients and colleagues


How to Apply


If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and cover letter explaining why you would be a great fit for this position.



  • Waterloo, Ontario, Canada Sun Life Full time

    Job SummaryWe are seeking a highly skilled SLFD Payroll Associate to join our team at Sun Life. As a key member of our compensation and payroll services team, you will be responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors.Key ResponsibilitiesVerification and validation of...


  • Waterloo, Ontario, Canada beBee Professionals Full time

    Job Title: Payroll Analyst for Financial ServicesJob Summary: beBee Professionals is seeking a Payroll Analyst for Financial Services to join our team in Waterloo. The successful candidate will be responsible for the accurate and timely processing of payroll for all employees.Key Responsibilities:Process payroll for all employees in a timely and accurate...


  • Waterloo, Ontario, Canada beBee Professionals Full time

    Job Title: Payroll Analyst for Financial ServicesJob Summary: We are seeking a highly skilled Payroll Analyst to join our team at beBee Professionals in Waterloo. The successful candidate will be responsible for the accurate and timely processing of payroll for all employees.Key Responsibilities:Process payroll for all employees in a timely and accurate...


  • Waterloo, Ontario, Canada beBee Professionals Full time

    Job Title: Payroll Analyst for Financial ServicesJob Summary: beBee Professionals is seeking a Payroll Analyst for Financial Services to join our team in Waterloo. The successful candidate will be responsible for the accurate and timely processing of payroll for all employees.Key Responsibilities:Process payroll for all employees in a timely and accurate...


  • Waterloo, Ontario, Canada Dykstra Financial Management Inc. Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Financial Management Associate to join our team at Dykstra Financial Management Inc. The successful candidate will be responsible for performing various accounting and bookkeeping tasks, including calculating and preparing cheques for payroll, maintaining general ledgers and financial...


  • Waterloo, Ontario, Canada Dexterra Group Full time

    Job Title: Food Service AssociateAbout the Role:We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Dexterra Group. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Prepare and serve food...


  • Waterloo, Ontario, Canada New York Fries Full time

    Job Title: Food Service AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Food Service Associate to join our team at New York Fries. As a Food Service Associate, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key...


  • Waterloo, Ontario, Canada Meltwich Food Co Full time

    Meltwich Food Co is seeking a skilled Food Service Associate to join our team. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Package take-out food and serve customers at counters or buffet tablesTake customers' orders and use manual...


  • Waterloo, Ontario, Canada Dexterra Group Full time

    Job Title: Food Service AssociateAbout the Role:We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Dana Hospitality. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our clients.Key Responsibilities:Prepare...


  • Waterloo, Ontario, Canada Dexterra Group Full time

    Job DescriptionWHAT\u2019S THE JOB?At Dexterra Group, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a Food Service Associate, reporting to the Chef Manager, you will...


  • Waterloo, Ontario, Canada Meltwich Food Co Full time

    Job SummaryMeltwich Food Co is seeking a skilled Food Service Associate to join our team. As a key member of our food preparation team, you will be responsible for providing exceptional customer service and ensuring the highest quality food products are prepared and served to our customers.Key ResponsibilitiesPrepare and serve food and beverages to customers...


  • Waterloo, Ontario, Canada Meltwich Food Co Full time

    We are seeking a skilled Food Service Associate to join our team at Meltwich Food Co. As a key member of our food preparation team, you will be responsible for providing exceptional customer service and ensuring the highest quality food products are prepared and served to our customers.Key Responsibilities:Prepare and package take-out food for customersServe...


  • Waterloo, Ontario, Canada Your Neighbourhood Credit Union Full time

    Job SummaryAs a Customer Service Associate at Your Neighbourhood Credit Union, you will play a vital role in providing exceptional member service and support. This part-time position requires a flexible schedule, including evenings and weekends, and involves working at various branches of the credit union.Key Responsibilities- Process member transactions,...

  • Bar Service Associate

    4 weeks ago


    Waterloo, Ontario, Canada indian sweet master waterloo Full time

    Job SummaryWe are seeking a skilled Bar Service Associate to join our team at Indian Sweet Master Waterloo. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesArrange the bar area to create an attractive displayOrganize the...


  • Waterloo, Ontario, Canada Meltwich Food Co Full time

    We are seeking a skilled Food Service Associate to join our team at Meltwich Food Co. As a key member of our food preparation team, you will be responsible for providing exceptional customer service and ensuring the highest quality food products are prepared and served to our customers.Key ResponsibilitiesPrepare and package take-out food for customersServe...


  • Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Associate Director, Clinical Services LeadThe University of Waterloo is seeking a highly skilled and experienced Associate Director, Clinical Services Lead to join our Health Services team. As a key member of our leadership team, you will be responsible for providing strategic leadership and operational management of our Clinical Services...


  • Waterloo, Ontario, Canada Dexterra Group Full time

    About the RoleWe are seeking a skilled Food Services Associate to join our team at Dana Hospitality. In this role, you will be responsible for delivering exceptional customer service and ensuring that all food preparation meets high standards of quality and safety.


  • Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryWilfrid Laurier University is seeking a highly motivated and customer-focused individual to join our Food Services team as a Food Service Associate. In this role, you will be responsible for providing exceptional service to our students, faculty, and staff while maintaining a clean and safe food environment.Key ResponsibilitiesPrepare and serve...


  • Waterloo, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a reliable and customer-focused Food Service Associate to join our team in the Waterloo Region. As a key member of our culinary team, you will provide exceptional meal experiences for residents by taking orders and delivering food and beverages in a timely and professional manner.


  • Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryThe University of Waterloo seeks a highly skilled and experienced Associate Director, Clinical Services to join our team. As a key member of our Health Services department, you will be responsible for providing strategic leadership and operational management to support the delivery of high-quality healthcare services to our students, faculty, and...