Hospitality Operations Lead

2 weeks ago


Fort McMurray, Canada Alberta Ltd Full time
Job Summary

We are seeking an experienced Hospitality Operations Lead to join our team at Alberta Ltd. This role is ideal for a results-driven individual with a passion for delivering exceptional customer experiences.

About the Role

The Hospitality Operations Lead will be responsible for overseeing daily operations, ensuring seamless service delivery, and driving business growth.

Key Responsibilities:
  • Operational Oversight: Plan, organize, direct, control, and evaluate daily operations to ensure efficient service delivery.
  • Customer Satisfaction: Address customer complaints or concerns promptly, ensuring high levels of satisfaction and loyalty.
  • Service Development: Determine the type of services to be offered and implement operational procedures to meet customer needs.
Requirements
  • Education: A degree in hospitality management or a related field is required.
  • Experience: At least 1 year of experience in a similar role, preferably in the hospitality industry.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in MS Office.
What We Offer
  • Competitive Salary: $60,000 - $80,000 per annum, depending on experience.
  • Benefits Package: Comprehensive health insurance, paid time off, and professional development opportunities.
How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, please submit your application, including your resume and a cover letter outlining your qualifications and experience.


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