Operations Manager
3 weeks ago
We are seeking a highly experienced and proactive Operations Manager to oversee our client's waste collection and recycling services. This role involves close collaboration with key service providers and internal teams to ensure smooth operations, contract adherence, and data integrity throughout the recycling value chain.
Key Responsibilities:- Manage daily operations, ensuring compliance with contract terms and statements of work for the Common Collection System and post-collection providers.
- Develop and implement KPIs, reporting mechanisms, and processes to improve supply chain efficiency and drive continuous improvement.
- Regularly meet with Common Collection System operators, administrators, and post-collection service providers to ensure contracts are executed properly, performance objectives are met, and accurate reporting data is maintained.
- Create and manage procedures for measuring the efficiency of material sorting and quality control, overseeing resulting action plans.
- Ensure the entire recycling value chain operates effectively and meets all relevant regulatory standards, from collection to final disposition.
- Develop and maintain an annual schedule for contract activities, ensuring both internal and external parties adhere to terms and deadlines.
- Review and approve vendor payments, ensuring that vendor reporting and payment processes align with contractual agreements.
- Work closely with materials marketing teams to ensure proper chain of custody for outbound materials to approved end markets.
- Provide leadership to the Program Analyst, including coaching, mentoring, and performance management.
- Identify opportunities for operational improvement through studies and pilot projects, aiming to enhance materials processing and expand market availability.
- Review and present monthly, quarterly, and annual reports on service provider performance, offering insights and recommendations for improvement.
- Review and present regular reports on materials marketing, identifying opportunities, challenges, and suggesting improvements.
- Act as a subject-matter expert in recycling supply chain metrics, reporting, and the operational aspects of regulatory compliance in Ontario.
- Conduct routine visits to primary and secondary processing facilities throughout Ontario.
- Proven experience in waste management and recycling, with a strong understanding of recyclable materials processing.
- 3-5 years of experience managing recyclable materials, including performance monitoring, operational improvement, and contract administration.
- A university or college degree in business administration, operations, environmental management, or a related field.
- Proficient in Microsoft Office, particularly SharePoint, Teams, Excel, Word, and Outlook.
- Strong interpersonal, negotiation, and influencing skills.
- Experience collaborating with senior executives, operational staff, and external vendors.
- Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.
- Strong analytical skills, with a proactive approach to identifying risks and implementing program improvements.
- Strong project and time management skills, capable of handling multiple overlapping projects and deadlines.
- Creative problem-solving skills and the ability to develop innovative solutions.
- Ability to work independently and as part of a collaborative team.
- Competitive salary and company benefits.
- Opportunities for professional learning, development, and growth.
- Working with a fun, exciting, and supportive team.
If you are a motivated and experienced professional looking for a new challenge, please submit your application or email your resume to Mina Khalil at mina.khalil@randstad.ca. Only qualified candidates will be contacted. Please visit www.randstad.ca for a complete list of opportunities.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention, and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups, and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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