Food Service Team Lead

2 weeks ago


Hope, Canada McDonalds Hope Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a skilled Food Service Team Lead to join our team at McDonald's Hope. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities:

  • Supervise and coordinate activities of staff who prepare and portion food
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Prepare food order summaries for the chef
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Requirements:

  • 1 year to less than 2 years of experience
  • Secondary (high) school graduation certificate or equivalent experience

Benefits:

  • Dental plan
  • Health care plan

Support for Persons with Disabilities:

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees:

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees
  • Supports social and labour market integration of newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youth:

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching, and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People:

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for Visible Minorities:

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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