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Head of Medical Operations Manager

2 months ago

Toronto, Ontario, Canada The Portfolio Group Full time
Job Summary

We are seeking a highly experienced and skilled Medical Operations Manager to join our team at The Portfolio Group. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operational management of our medical operations team and ensuring the delivery of high-quality services to our clients.

Key Responsibilities
  • Team Management: Lead and manage a team of medical operations professionals, providing guidance, coaching, and support to ensure they meet their performance targets and quality standards.
  • Performance Management: Develop and implement strategies to improve team performance, identify training needs, and communicate these to the team.
  • Training and Development: Design and deliver training programs to ensure team members have the necessary skills and knowledge to deliver high-quality services.
  • Client Management: Manage client relationships, ensuring that their needs are met and that they receive excellent service.
  • Operational Management: Oversee the day-to-day operations of the medical operations team, ensuring that all tasks are completed efficiently and effectively.
  • Reporting and Analytics: Develop and maintain reports and analytics to track team performance and identify areas for improvement.
Requirements
  • Experience: Proven experience in a medical operations management role, with a strong track record of delivering high-quality services.
  • Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team. Strong communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
  • Education: Bachelor's degree in a relevant field, such as healthcare or business administration.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced medical operations manager looking for a new challenge, please apply today.