Director of Technical Education

3 days ago


Old Toronto, Canada Mircom Group of Companies Full time

Job Overview:

As a Director of Technical Education, you will lead the strategic direction and design of training programs across the organization at Mircom Group of Companies.

Our company is North America's largest independent designer, manufacturer, and distributor of intelligent building and life safety solutions. We have a portfolio that includes fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

We are committed to saving lives and protecting property by providing innovative and advanced solutions. Our unwavering commitment to North American manufacturing enables us to offer high-quality products and competitive value.

This role requires a strong understanding of technical training and development. You will lead and integrate initiatives and practices across different areas of the organization.

The ideal candidate will be an authentic, creative, forward-thinking leader with excellent communication skills and the ability to work cross-functionally with others.

You will be responsible for developing and leading a comprehensive training strategy aligned with business goals. This will include managing a high-performing team to deliver world-class technical training.

Key Responsibilities:

  • Develop and lead a comprehensive training strategy
  • Manage a high-performing team to deliver world-class technical training
  • Oversee the design of technical and non-technical training for employees, partners, and departments
  • Integrate AI technologies to enhance content creation and training delivery
  • Collaborate with product, engineering, and service teams to ensure training content is current and relevant
  • Evaluate training effectiveness and make recommendations for improvement

Requirements:

  • Bachelor's degree in Business, Education, Human Resources, or a related field (advanced degrees or certifications, such as NFPA, are a plus)
  • 7-10 years of experience in a training leadership role, preferably within fire alarm, life safety, or security systems
  • Expertise in designing and delivering technical training programs with a strong understanding of industry regulations and standards
  • Excellent leadership, communication, project management, and organizational skills
  • Proficiency in learning management systems (LMS), AI-driven content tools, and training technologies

Estimated Salary: $120,000 - $180,000 per year



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