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Service Delivery Manager/Director
2 months ago
You're a seasoned professional looking to take your career to the next level. We're here to help you find the perfect opportunity to showcase your skills and experience.
About the RoleTalentWorld is seeking a highly motivated and experienced Service Delivery Manager to join our team. As a Service Delivery Manager, you'll be responsible for driving operational efficiency, developing strategic initiatives, and ensuring seamless day-to-day functions.
Key Responsibilities- Conduct and supervise daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
- Coach staff on how to improve performance and develop new skills in a positive manner.
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.
TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. We're committed to embracing diversity and creating an inclusive environment for all employees.
Accommodation is available upon request to support your participation during all stages of the recruitment process. We're excited to hear from you and explore how you can contribute to our team's success.
