Operations Planner

3 weeks ago

Calgary, Alberta, Canada Backstage Full time
Job Title: Operations Planner

At Backstage, we're seeking an experienced Operations Planner to join our team. As an Operations Planner, you will play a critical role in shaping our sales strategies and ensuring optimal resource allocation to drive business success.

Key Responsibilities:
  • Create mid to short-term plans of sales, capacity, and availability
  • Analyze and understand dynamic forecasts to maximize sales, including forecasting key assumptions
  • Perform complex analysis in a specific area of sales and capacity planning
  • Manage day-to-day sales and capacity planning operations
  • Balance delivery and CFC (customer fulfillment center) capacity to maximize efficiency
  • Monitor and react to customer demand and slot availability for customers
  • Interpret trends and variances in key reporting in support of decisions that improve financial performance
  • Create and re-create routes, resolve violations, and incorporate event considerations
  • Optimize business processes and identify opportunities to reduce costs
  • Provide the business with relevant, reliable, and timely sales and capacity planning information, including KPIs and variance analysis
  • Support CFC/spoke planning (secondary sites)
  • Provide analytical support to Operational Planning Manager
  • Communicate closely with sales teams, operational teams, and other planning teams
  • Prepare various ad-hoc reporting requests and analytical reports
  • Act as the key contact for emergency capacity planning needs from the CFC
  • Identify and respond to and resolve operational issues in a timely manner
  • Support the preparation of data analysis, insight, and recommendations, as assigned
  • Provide excellent customer service to all levels of the business
Requirements:
  • At least 2 years of professional experience in data analytics
  • Bachelor's degree, preferably in Commerce or Engineering
  • Proficiency in Microsoft Office suite, with advanced skills in Excel
  • Proficiency in SQL and Python is required
  • Proficiency in Tableau or PowerBI is required
  • Previous experience in planning is advantageous, including order modeling, forecasting, re-forecasting, and integrated planning for distribution inbound/outbound and category planning
  • Experience in Supply Chain is considered an asset
What We Offer:
  • A comprehensive Total Rewards package, which varies by role and designed to help our teammates live better – physically, financially, and emotionally
  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable
  • Learning and Development Resources to fuel your professional growth
  • Parental leave top-up
  • Paid Vacation and Days-off

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