IT Operations Specialist

6 days ago


Toronto, Ontario, Canada Apex Systems Full time
IT Operations Specialist - Biopharma

We are seeking a highly skilled IT Operations Specialist - Biopharma to join our team at Apex Systems. As a Senior IT Support Coordinator, you will be responsible for providing expert-level technical support and guidance to laboratory users in a complex Microsoft cloud-based environment.

You will work closely with our Lab Operations and R&D teams to ensure the computing capabilities of the laboratory meet the needs of our clients. The ideal candidate will have a strong background in Microsoft products, including Windows Servers, Azure, and Office 365 applications.

Key Responsibilities:
  • Provide end-user support for laboratory users; Windows 10/11 Operating System, Microsoft O365 applications, and Laboratory Software supporting R&D and GxP systems.
  • Perform laboratory computer system implementation while ensuring technical and regulatory controls are properly implemented and followed.
  • Support all aspects of Laboratory IT Operations: partner with Lab Operations and R&D, GxP laboratory users in ensuring the computing capabilities of the laboratory are met.
  • Serve as a liaison with lab Instrument vendors on system requirements, setups, and configurations for new systems and upgrades to existing systems.


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