Case Manager

3 weeks ago


Simcoe, Canada Norfolk County Full time
Job Title: Case Manager

Join Norfolk County's Health and Social Services Division as a Case Manager and play a vital role in delivering the Ontario Works Program.

Job Summary:

We are seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for interviewing clients, completing required documentation, determining initial and ongoing eligibility, and providing information, guidance, referrals, and community liaison on behalf of clients.

Key Responsibilities:
  • Interview clients and collect, verify, and input information related to past history, living arrangements, and current financial status.
  • Determine initial and ongoing eligibility and entitlement in accordance with the Ontario Works Act, Ministry directives, and local policies.
  • Negotiate and monitor mutually agreed-upon action plans, assessing client needs, interests, barriers to employment, and assisting recipients to overcome those barriers through planning, strategizing, and making referrals to internal programs and external agencies.
  • Determine eligibility for life stabilization related expenses for Ontario Works Participants.
  • Perform other duties as assigned.
Requirements:
  • Four-year (Honours) University Degree or Three-year university degree plus an additional two-year college diploma (in a related field).
  • Plus over two (2) years related work experience e.g. social services or counselling (employment and/or educational).
Skills and Abilities:
  • A valid Ontario driver's license as travel is required.
  • Sound interpersonal/communication skills, as Case Manager regularly deals with persons with diverse educational background and cultures that may be construed as barrier(s) to employment.
  • Ability to operate general office equipment and the corporate standard software, along with department-specific software (i.e. SAMS).
Benefits:

This is a temporary full-time position with a salary range of $29.64 - $37.04 per hour. The position reports to the Program Manager and is located in Simcoe, ON with remote and community work as required.


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