Financial Services Professional

3 weeks ago


Montreal, Quebec, Canada National Bank Full time
Role Overview

A career as a Legal Expertise Analyst at National Bank presents a unique opportunity to excel in a dynamic environment. As a key member of the Legal expertise and mortgage disbursement team, you will be instrumental in providing exceptional customer service while navigating complex legal needs.

Responsibilities
  • Respond effectively to client requests by delivering professional and courteous service.
  • Cultivate relationships with internal partners through proactive communication and collaboration.
  • Contribute to process improvements by proposing suggestions and optimization ideas.
  • Facilitate electronic fund transfers to notaries and validate preliminary reports received from them.
  • Ensure timely mortgage loan disbursements.
  • Efficiently utilize advanced equipment and software required for tasks.

Risks and Challenges
The incumbent must be able to identify risks inherent in mortgage loan financing activities.

Team Dynamics
You will join a collaborative team of 30 professionals comprising Technical advisors and Senior clerks who handle legal expertise and mortgage disbursements. Direct supervision will be provided by Marie-Pier Desmarais, Director.

Schedule and Benefits
A variable schedule exists from Monday to Friday between 7:30 a.m. and 6 p.m. In addition to competitive compensation, National Bank offers a comprehensive benefits package including flexible group insurance, generous pension plan, Employee Share Ownership Plan, Employee and Family Assistance Program, preferential banking services, opportunities for community involvement, telemedicine service, and virtual sleep clinic.

Requirements
  • Highest level of education: High school diploma.
  • Relevant experience in customer service.
  • Strong ability to establish solid customer relationships and proactively build relationships.
  • Knowledge of the mortgage product.


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