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Sales Associate

2 months ago

Burlington, Ontario, Canada Roots Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Roots. As a Sales Associate, you will play a vital role in promoting our core values and providing exceptional service to our customers.

Key Responsibilities
  • Customer Service: Develop relationships with customers and build trust through personalized service, ensuring that customer loyalty is built and maintained.
  • Product Knowledge: Stay up-to-date on our product and service updates, and be able to communicate this knowledge to customers.
  • Visual Merchandising: Ensure that the store is visually appealing and meets company standards through product presentation, replenishment, and visual displays.
  • Teamwork: Work collaboratively with the sales team to achieve sales goals and contribute to the store's success.
  • Loss Prevention: Adhere to all Loss Prevention policies and procedures to prevent theft and protect company assets.
Requirements
  • Retail Experience: Previous experience in retail, preferably in apparel, is an asset.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
  • Problem-Solving: Ability to resolve customer issues effectively and efficiently.
  • Adaptability: Flexibility to work in a fast-paced environment and adapt to changing priorities.
About Roots

Roots is a company that values its employees and provides opportunities for growth and development. We are committed to creating a positive and inclusive work environment that reflects our brand values.