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Healthcare Unit Coordinator
2 months ago
**Job Summary**
The Unit Clerk plays a vital role in the nursing team at Southern Health-Santé Sud, providing clerical, receptionist, and communication support to ensure seamless patient care.
**Key Responsibilities**
- Perform a variety of clerical and administrative tasks to support the nursing team, including data entry, record-keeping, and communication with patients and families.
- Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
- Exercise initiative and independent judgment in determining work priorities, work methods, and actions to take on unusual matters.
- Collaborate with the nursing team to ensure effective communication and coordination of patient care.
- Maintain accurate and up-to-date records, reports, and other documents as required.
- Develop and maintain a positive and respectful working relationship with all facility staff, patients, and families.
- Ensure confidentiality and maintain the integrity of patient and facility information.
- Meet the physical and mental demands of the job, including standing, walking, and lifting as required.
**Requirements**
- Grade 12 Education or equivalent.
- Unit Clerk Certificate.
- Minimum One (1) year experience in a related clinical area.
- Proficient in Microsoft Office Applications.
- Other suitable combinations of Education and Experience may be considered.
- Demonstrated written and oral communication skills.
- Demonstrated ability to prioritize in a changing environment.
- Demonstrated organization skills.
- Demonstrated ability to build and maintain a respectful and positive working relationship with all facility staff.
- Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
- Proficiency in both official languages is essential for target and designated bilingual positions.
- Demonstrated ability to meet the physical and mental demands of the job.
- Demonstrated ability to respect confidentiality.
- Good work and attendance record.