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Senior Director, Professional Practices
1 month ago
The Senior Director of Professional Practices is a key leadership role responsible for managing the global quality assurance improvement program for Audit and Advisory Services. This position plays a critical role in ensuring the delivery of high-quality, professional, cost-effective, and risk-based audit and advisory services.
Key Responsibilities:- Develop and implement the Global Quality Assurance and Improvement Program to evaluate and ensure conformance with professional standards and regulatory requirements.
- Design, manage, and complete quality assurance reviews to ensure compliance with professional standards and regulatory requirements.
- Establish methodologies, tools, and processes for conducting quality assurance assessments and identifying areas for improvement.
- Provide guidance and support to audit teams to address findings, improvement opportunities, and implement corrective actions.
- Monitor key performance indicators and metrics to evaluate the effectiveness of the quality assurance program and identify opportunities for enhancement.
- Manage ongoing improvement initiatives and projects taken on by the Professional Practices Team, ensuring alignment with Internal Audit professional standards, frameworks, and leading industry practices.
- Stay up-to-date with emerging trends, regulations, and developments in the internal audit profession to continuously improve the quality assurance program.
- Prepare reports and present to the Audit Leadership Team on the results of quality assurance assessments and recommendations for improvement.
- Participate in all communications to the Manulife Executive Leadership Team and Audit Committee relating to the results of quality assessments.
- Contribute to the development of Audit and Advisory Services policies, procedures, strategy, direction, and related training to ensure Manulife Audit and Advisory Services meets the highest quality standards.
- Excellent knowledge of audit methodologies, control frameworks, risk management practices, and regulatory requirements relevant to the Internal Audit profession.
- University degree plus a recognized accounting or auditing professional designation preferred.
- Proven track record in developing and implementing quality assurance programs within a corporate environment.
- Excellent analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders at all levels.
- Attention to detail and a commitment to maintaining high standards of quality and integrity in audit processes.
- Knowledge of relevant regulatory requirements and industry best practices in internal audit quality assurance.
- Ability to effectively manage regulatory relationships and navigate regulatory requirements relevant to the Internal Audit profession.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.
We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer.
