Senior Director, Professional Practices

4 weeks ago


Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time
Job Description

The Senior Director, Professional Practices is a key leadership role responsible for managing the global quality assurance improvement program for Audit and Advisory Services. This position plays a critical role in ensuring the delivery of high-quality, professional, cost-effective, and risk-based audit and advisory services.

Key Responsibilities:
  • Develop and implement the Global Quality Assurance and Improvement Program to evaluate and ensure conformance with professional standards and regulatory requirements.
  • Design, manage, and complete quality assurance reviews to ensure compliance with professional standards and regulatory requirements.
  • Establish methodologies, tools, and processes for conducting quality assurance assessments and identifying areas for improvement.
  • Provide guidance and support to audit teams to address findings, improvement opportunities, and implement corrective actions.
  • Monitor key performance indicators and metrics to evaluate the effectiveness of the quality assurance program and identify opportunities for enhancement.
  • Manage ongoing improvement initiatives and projects taken on by the Professional Practices Team, ensuring alignment with Internal Audit professional standards, frameworks, and leading industry practices.
  • Stay up-to-date with emerging trends, regulations, and developments in the internal audit profession to continuously improve the quality assurance program.
  • Prepare reports and present to the Audit Leadership Team on the results of quality assurance assessments and recommendations for improvement.
  • Participate in all communications to the Manulife Executive Leadership Team and Audit Committee relating to the results of quality assessments.
  • Contribute to the development of Audit and Advisory Services policies, procedures, strategy, direction, and related training to ensure Manulife Audit and Advisory Services meets the highest quality standards.
Requirements:
  • Excellent knowledge of audit methodologies, control frameworks, risk management practices, and regulatory requirements relevant to the Internal Audit profession.
  • University degree plus a recognized accounting or auditing professional designation preferred.
  • Proven track record in developing and implementing quality assurance programs within a corporate environment.
  • Excellent analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders at all levels.
  • Attention to detail and a commitment to maintaining high standards of quality and integrity in audit processes.
  • Knowledge of relevant regulatory requirements and industry best practices in internal audit quality assurance.
  • Ability to effectively manage regulatory relationships and navigate regulatory requirements relevant to the Internal Audit profession.

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