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Restaurant Operations Manager

2 months ago

Parksville, British Columbia, Canada McDonald's Restaurants Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise and motivate a team of over 20 employees, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Operations and Logistics: Manage inventory, control costs, and maintain a clean and safe working environment.
  • Customer Service: Ensure that every customer has a positive experience, addressing complaints and concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing plans and implementation, driving sales growth and increasing customer loyalty.
Requirements
  • Education: College/CEGEP degree or equivalent experience.
  • Experience: 3 years to less than 5 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong leadership and management skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.