Customer Service Representative

2 weeks ago

Humboldt, Saskatchewan, Canada Masterfeeds Full time
Job Title: Customer Service Clerk

We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Masterfeeds. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service through various communication channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to resolve customer complaints and concerns.
  • Maintain accurate records and statistics of customer interactions.
  • Perform general office duties, including data entry and filing.
  • Stay up-to-date with company policies and procedures to ensure compliance.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience in customer service or a related field is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Strong problem-solving and analytical skills.
  • Proficiency in MS Office.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the industry.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].

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