Banking Advisor

2 weeks ago


Longueuil, Quebec, Canada National Bank Full time
Job Title: Banking Advisor

As a Banking Advisor at National Bank, you will play a key role in providing exceptional client service and building lasting relationships with our customers. You will be responsible for greeting clients, answering questions, and helping them navigate our banking applications and ATMs.

Your Key Responsibilities:
  • Provide personalized service to clients, listening to their needs and resolving complex situations.
  • Offer advice and transaction solutions to Personal Banking clients, demonstrating a deep understanding of their financial goals and objectives.
  • Build strong relationships with clients, ensuring their satisfaction and engagement with our services.
  • Collaborate with colleagues to provide comprehensive solutions to clients' needs.
  • Stay up-to-date on compliance and risk management rules, ensuring adherence to regulatory requirements.
About the Role:

This is a versatile and varied role that offers opportunities for growth and development. As a Banking Advisor, you will have the chance to work with a team of experts in investment, credit, and mortgage financing, and to contribute to the success of our clients and our organization.

What We Offer:
  • A competitive compensation package, including a generous pension plan and employee share ownership plan.
  • A comprehensive benefits program, including health and wellness initiatives, flexible group insurance, and employee and family assistance programs.
  • Opportunities for professional development and growth, including training programs and career advancement opportunities.
  • A dynamic and inclusive work environment, with a focus on collaboration, innovation, and employee engagement.
Requirements:
  • A college diploma or equivalent.
  • Customer service experience, with a strong focus on diversity and inclusion.
  • Positive attitude, empathy, and a strong ability to work with clients from diverse backgrounds.
  • Interest in technology and a willingness to learn and adapt to new systems and processes.
Language:

English and French are the primary languages spoken in this role. You will be required to communicate effectively with clients who speak a variety of languages, including English and French.


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