Senior Technology Specialist, Enterprise Platforms

2 hours ago


Waterloo, Ontario, Canada Equitable Life of Canada Full time

Job Title: Senior Technology Specialist, Enterprise Platforms

Job Summary:

We are seeking a highly motivated Senior Technology Specialist to join our Enterprise Content Management team. In this role, you will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing Equitable's capture, imaging, and workflow applications.

Key Responsibilities:

  • Lead design, development, and maintenance of medium to large workflow/automation requests and projects to support critical business objectives
  • Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization
  • Engage and collaborate closely with our business partners, senior ECM team members, and other IT groups to successfully design and implement quality integrated solutions
  • Solve complex technical problems, track, and provide various solution options with impact analysis
  • Research new technologies and collaborate with the ECM Architect to make recommendations for the betterment of the business
  • Be part of a dynamic team that provides technical support and monitors and maintains Enterprise Content Management systems for solid availability and performance

Requirements:

  • Strong technical design skills and ability to deliver complex solutions in a fast-paced environment
  • Experience as technical lead on larger integrated implementations. Able to lead initiatives and drive the execution with a sense of urgency and ownership
  • Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary
  • Thorough knowledge of C# on both.NET Core and.NET Framework as well as experience in building and consuming REST APIs
  • In-depth, hands-on experience with software systems design and development for both on-premise and Cloud-based solutions. Excellent knowledge of code management and build practices (DevOps)
  • Solid operational support skills, including troubleshooting system health and communicating effectively with business and other IT partners to define and resolve issues
  • Strong analytical and problem-solving skills with focus and attention to detail
  • Working knowledge or experience with Enterprise Workflow, case, and queue management or automation solutions (Hyland's OnBase and WorkView solutions, Kofax Capture solutions) would be an asset
  • Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner, technical information to non-technical audiences
  • Team-oriented and skilled in working within a collaborative environment. Strong interpersonal and partnership-building skills; can reach out and engage a variety of individuals
  • Strong working knowledge of networks, active directory, security practices, and server infrastructure
  • University degree and/or a combination of equivalent technical education and working experience

What's in it for you:

  • A healthy work-life balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and company-paid benefits program
  • An additional paid volunteer day each year so you can spend time giving back to the community
  • Immediate enrollment in the company's pension program with employer matching
  • Employee resource groups that support an inclusive work environment
  • Tuition support and specialized program assistance
  • A company-subsidized cafeteria with a variety of daily options
  • Discounts on company products and services, and access to exclusive employee perks
  • Regular EQ Together events focused on company togetherness and collaboration


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