Senior Food Service Manager

2 weeks ago


Edmonton, Alberta, Canada Dairy Queen Full time

As a Senior Food Service Manager at Dairy Queen, you will oversee the daily operations of our restaurant, ensuring high-quality food and exceptional customer service. Key responsibilities include:

  • Leadership and Supervision:
    • Develop and implement staff training programs
    • Establish work schedules and supervise staff performance
    • Mentor employees in job duties and safety procedures
  • Quality Control and Assurance:
    • Estimate ingredients and supplies required
    • Maintain quality control standards for food preparation and presentation
    • Address customer complaints and resolve issues efficiently
  • Diversity and Inclusion:
    • Implement mentorship programs for diverse groups, including persons with disabilities, newcomers, and Indigenous people
  • Reporting and Administration:
    • Prepare and submit reports on restaurant performance and employee development

Dairy Queen is committed to creating a welcoming and inclusive environment for all employees and customers. We strive to make a positive impact in our community through our values and actions.



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