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Reservations Supervisor

2 months ago

Calgary, Alberta, Canada EASYDAY TRAVEL Full time
About the Role

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at EASYDAY TRAVEL. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Work Environment

As a Reservations Supervisor at EASYDAY TRAVEL, you will work in a fast-paced environment and be required to have strong attention to detail. You will be part of a team that values accurate, client-focused, efficient interpersonal skills, flexibility, and teamwork.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Fluency in English
Asset Languages
  • Hindi
  • Urdu
  • Punjabi; Punjabi
Work Setting
  • Urban area
  • Travel agency
Supervision
  • 3-4 people
Work Conditions and Physical Capabilities
  • Attention to detail
  • Fast-paced environment
Personal Suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
Support for Newcomers and Refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous People
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers