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Reservations Supervisor

1 month ago

Calgary, Alberta, Canada Gill International Travel Full time
Job Title

Reservations Supervisor - Co-ordinator

Company Overview

Gill International Travel is seeking a highly skilled Reservations Supervisor to join our team. The successful candidate will be responsible for coordinating and supervising the work of reservations staff, ensuring that all clients are provided with excellent service.

Salary

The salary for this position is estimated to be between $40,000 and $60,000 per annum, depending on experience.

Job Description
  • Perform same duties as workers supervised: The Reservations Supervisor will be responsible for performing the same duties as the workers they supervise, ensuring that they have a thorough understanding of the job requirements.
  • Assist clients/guests with special needs: The Reservations Supervisor will assist clients and guests who require special assistance, providing them with exceptional customer service.
  • Co-ordinate, assign and review work: The Reservations Supervisor will co-ordinate, assign and review the work of reservations staff, ensuring that tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures and company policies: The Reservations Supervisor will be responsible for hiring and training new staff members, ensuring that they are familiar with the job duties, safety procedures and company policies.
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery: The Reservations Supervisor will maintain the operation of computer systems, equipment and machinery, ensuring that they are functioning properly and arranging repair work as necessary.
  • Requisition materials and supplies: The Reservations Supervisor will requisition materials and supplies as needed, ensuring that the department has the necessary resources to function effectively.
Required Skills and Qualifications
  • Education: A secondary (high) school graduation certificate is required for this position.
  • Experience: 7 months to less than 1 year of experience is required for this position.
  • Language: English is the primary language used in this role.
  • Work Hours: 30 to 40 hours per week is the expected work schedule for this position.