Hotel Operations Supervisor

3 weeks ago


Ottawa, Ontario, Canada Germain Hôtels Full time
Job Summary

We are seeking a highly skilled Hotel Managing Supervisor to join our team at Germain Hôtels. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Co-ordinate activities with other work units or departments to achieve business objectives
  • Establish work schedules and procedures to maximize productivity and efficiency
  • Perform same duties as workers supervised to maintain a hands-on approach
  • Prepare and submit reports to management on a regular basis
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs to ensure exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures and company policies to ensure a skilled and motivated team
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies to ensure the hotel has the necessary resources to operate effectively
Requirements
  • 5-10 years of experience in a supervisory role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Attention to detail and ability to multitask
  • Excellent problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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