Customer Service Supervisor
3 weeks ago
As a Customer Service Supervisor at Wesco International, Inc., you will oversee a team of customer service representatives who respond to customer inquiries via phone, email, and in-person. Your primary responsibility will be to ensure that customer service volume and quality standards are met on a daily basis. You will also be responsible for training and coaching staff on company policies, procedures, and best practices.
Key Responsibilities:
- Develop and implement process improvements to enhance customer service quality and efficiency.
- Monitor and analyze customer service metrics to identify areas for improvement.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Provide coaching and feedback to customer service representatives to improve their performance.
- Stay up-to-date with industry trends and best practices in customer service.
Requirements:
- 3+ years of experience in customer service or a related field.
- 1+ year of supervisory experience.
- Strong communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of customer service principles and practices.
Wesco International, Inc. is an Equal Opportunity Employer.
-
Customer Service Supervisor
4 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeJob Title: Customer Service SupervisorAs a Customer Service Supervisor at Wesco International, Inc., you will play a critical role in ensuring exceptional customer experiences. You will lead a team of customer service representatives, providing guidance and support to ensure that customer requests are met with professionalism and efficiency.Key...
-
Customer Service Supervisor
4 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeJob Title: Customer Service SupervisorAs a Customer Service Supervisor at Wesco International, Inc., you will play a critical role in ensuring exceptional customer experiences. You will lead a team of customer service representatives, providing guidance and support to ensure that customer requests are met with professionalism and efficiency.Key...
-
Customer Service Supervisor
4 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeJob Title: Customer Service SupervisorAs a Customer Service Supervisor at Wesco International, Inc., you will play a critical role in ensuring exceptional customer experiences. You will lead a team of customer service representatives, providing guidance and support to ensure that customer requests are met with professionalism and efficiency.Key...
-
Customer Service Supervisor
4 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeJob Title: Customer Service SupervisorAs a Customer Service Supervisor at Wesco International, Inc., you will play a critical role in ensuring exceptional customer experiences. You will lead a team of customer service representatives, providing guidance and support to ensure that customer requests are met with professionalism and efficiency.Key...
-
Customer Service Supervisor
4 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeJob Title: Customer Service SupervisorAs a Customer Service Supervisor at Wesco International, Inc., you will play a critical role in ensuring exceptional customer experiences. You will lead a team of customer service representatives, providing guidance and support to ensure that customer requests are met with professionalism and efficiency.Key...
-
Customer Service Supervisor
2 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeAs a Customer Service Supervisor at WESCO, you will oversee a team of customer service representatives who respond to customer inquiries via phone, email, and in-person. Your daily tasks will include managing the workload to ensure high-quality service levels and training staff on company policies and procedures.Key Responsibilities:Ensure standard processes...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeAs a Customer Service Supervisor at WESCO, you will oversee a team of customer service representatives who respond to customer inquiries via phone, email, and in-person. Your role will involve managing daily workload to ensure high-quality service levels and training staff on standard policies and procedures.Key Responsibilities:Ensure adherence to standard...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Wesco Full timeAs a Customer Service Supervisor at Wesco, you will oversee a team of customer service representatives who respond to customer inquiries via phone, in-person, and email. Your primary goal is to ensure that our customers receive exceptional service while managing the daily workload to meet service volume and quality standards.Key Responsibilities:Develop and...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeWe are seeking a highly skilled Customer Service Supervisor to join our team at Save Big on Used Tires Ltd. As a key member of our operations team, you will be responsible for overseeing the sales and inventory management processes, ensuring seamless customer experiences, and driving business growth.Key Responsibilities:Inventory Management: Organize and...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob SummaryWe are seeking a Customer Service Supervisor to join our team at Save Big on Used Tires Ltd. As a key member of our sales team, you will be responsible for managing inventory, supervising sales staff, and providing exceptional customer service.Key ResponsibilitiesManage inventory levels and ensure accurate stock countsSupervise and train sales...
-
Customer Service Manager
3 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeCustomer Service SupervisorAt Save Big on Used Tires Ltd., we're seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our sales team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Assign sales workers to duties...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob Title: Customer Service Supervisor - Lead Sales TeamJob Summary: We are seeking a highly skilled Customer Service Supervisor to lead our sales team at Save Big on Used Tires Ltd. The successful candidate will be responsible for assigning sales workers to duties, hiring and training staff, and authorizing payments.Key Responsibilities:Assign sales workers...
-
Customer Service Supervisor
3 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeWe are seeking a Customer Service Supervisor to lead our sales team at Save Big on Used Tires Ltd. The ideal candidate will have 2 years of experience in a similar role and a strong understanding of customer service principles.Key Responsibilities:Assign sales workers to duties and ensure they have the necessary training to excel in their roles.Hire and...
-
Customer Service Supervisor
9 hours ago
Burnaby, British Columbia, Canada Guardteck Full timeJob DescriptionWe are seeking a highly organized and experienced Customer Service Supervisor to oversee event coordination, staff supervision, and client support at Guardteck. This role requires excellent communication skills, ability to work independently, and strong problem-solving abilities.Responsibilities:Schedule events, programs, and activities to...
-
Customer Service Team Lead
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob Title: Customer Service SupervisorSave Big on Used Tires Ltd. is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading our sales floor team and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead and manage a team of sales...
-
Customer Service Team Lead
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob Title: Customer Service SupervisorSave Big on Used Tires Ltd. is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading our sales floor team and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead and manage a team of sales...
-
Customer Service Team Lead
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob Title: Customer Service SupervisorSave Big on Used Tires Ltd. is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading our sales floor team and ensuring that our customers receive exceptional service.Key Responsibilities:Leadership: Lead and manage a team of sales...
-
Customer Service Team Lead
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeJob Title: Customer Service SupervisorSave Big on Used Tires Ltd. is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading our sales floor team and ensuring that our customers receive exceptional service.Key Responsibilities:Leadership: Lead and manage a team of sales...
-
Customer Service Manager
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeCustomer Service Supervisor Job DescriptionAt Save Big on Used Tires Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth.Key Responsibilities:Customer...
-
Customer Service Manager
4 weeks ago
Burnaby, British Columbia, Canada Save Big on Used Tires Ltd. Full timeCustomer Service Supervisor Job DescriptionAt Save Big on Used Tires Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth.Key Responsibilities:Customer...