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Server

1 month ago

Ottawa, Ontario, Canada 3 Brasseurs Canada Full time

Job Summary

We are seeking a highly motivated and customer-focused Server to join our team at 3 Brasseurs Canada. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and promoting our beer offerings.

Key Responsibilities

  • Offer an extraordinary customer experience by applying established standards
  • Support each step of service by ensuring customer satisfaction, listening to their needs, and taking action as needed
  • Greet customers in a friendly way and learn about their preferences
  • Promote our brewer's tap, beer of the moment, or beers that can please customers and ensure the Best Service of Beer according to established standards
  • Create envy by offering appetizers, main courses, and desserts while offering appetizing beer-meal pairings
  • Take orders accurately, transmit them to the kitchen, and ensure their follow-up
  • Ensure the flawless presentation of dishes and their accuracy and serving them according to established standards
  • Set tables according to established standards and ensure cleanliness before, during, and after the service
  • Promote programs, promotions, and the loyalty card
  • Advise customers in their choices in case of hesitation and offer them beer samples as needed
  • Validate the distribution of invoices and make payments according to established standards
  • Ensure the cleanliness of the workspaces and the restaurant
  • Be visible and available to customers at all times
  • Be a team player supporting colleagues when needed

Requirements

  • Ability to communicate effectively
  • Client orientation and a sincere desire to provide the best possible experience to customers
  • Ability to work in a team and be a team player
  • Ability to multitask and prioritize tasks effectively
  • Ability to solve problems and provide solutions to customers