Regional Operations Manager
5 days ago
The Regional Operations Manager - Liquor Industry will play a crucial role in supporting the General Manager and Store Operations team. Key responsibilities include:
1. Compliance and Customer Service: Ensure adherence to company policies, procedures, and values, while exceeding customer expectations through effective front-of-house management.
2. Marketing Strategy: Develop and execute marketing plans to drive sales growth and promote the store's offerings.
3. Inventory Management: Oversee live inventory setup and conduct regular counts to maintain accuracy and control stock levels.
4. Store Appearance and Merchandising: Monitor and improve store appearance, cleanliness, merchandising, and promotional displays to enhance patron satisfaction.
5. Reporting and Surveillance: Submit inspection reports, review video surveillance, and record any policy breaches.
6. Health and Safety: Implement work practices that adhere to relevant Federal and Provincial Occupational Health and Safety laws and regulations.
7. Operational Excellence: Coach managers on best practices, including merchandising, inventory tracking, hiring, and day-to-day operations.
8. Crisis Management: Provide leadership during emergencies, overseeing day-to-day operations at one of our locations for a short period.
9. New Location Support: Collaborate with the General Manager, Manager of Store Operations, and District Manager of Store Operations to launch new locations successfully.
10. Audit and Reporting: Conduct monthly Audit Reports and Store Inspection Reports.
Requirements:
- Reliable transportation, insurance, and a valid driver's license are mandatory for travel within the Vancouver Island area.
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