Global Service Operations Manager
4 weeks ago
At Avalon College Limited o/a Avalon Career College, we are seeking an experienced Contact Centre Manager to lead our team in delivering exceptional customer service.
Key Responsibilities:- Hire, train, direct and motivate staff to achieve outstanding results.
- Market business services and develop strategies to increase revenue.
- Plan and control budget and expenditures to ensure efficient operations.
- Direct and advise staff in the development and implementation of service quality assessment strategies.
- Represent the company within various economic and social organizations.
- Lead and instruct groups to achieve common goals.
- Provide exceptional customer service and ensure customer satisfaction.
- Assign, coordinate and review projects and programs to ensure successful outcomes.
- More than 20 years of experience in a leadership role.
- Excellent leadership and interpersonal skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving skills.
- Work in a dynamic and fast-paced contact centre environment.
- Manage a large team and prioritize tasks to meet deadlines.
- Work under pressure and maintain a high level of productivity.
- Accurate and reliable with a strong attention to detail.
- Client-focused and able to work effectively in a team environment.
- Dependable and efficient with excellent interpersonal skills.
- Excellent oral and written communication skills.
- Flexible and able to adapt to changing situations.
- Initiative and able to work independently.
- Judgement and ability to make informed decisions.
- Organized and able to prioritize tasks effectively.
- Reliable and able to maintain confidentiality.
- Team player with a positive attitude.
- 1 year to less than 2 years of experience in a leadership role.
- Degree in a related field or equivalent experience.
- Possession of a valid driver's license an asset.
Apply today to join our team and take your career to the next level
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Transportation Operations Manager
3 weeks ago
Nanaimo, British Columbia, Canada MARC Global Technologies Ltd Full timeJob OverviewMARC Global Technologies Ltd is seeking a seasoned professional to fill the role of Transportation Operations Manager. As a key member of our team, you will be responsible for overseeing the daily operations of our transportation division, ensuring seamless execution and exceptional customer service.SalaryThe estimated annual salary for this...
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Transportation Operations Manager
3 weeks ago
Nanaimo, British Columbia, Canada MARC Global Technologies Ltd] Full timeOverviewMARC Global Technologies Ltd is seeking an experienced Transportation Operations Manager to oversee the daily operations of our transportation team. The ideal candidate will have a strong background in supervising and leading teams, with expertise in scheduling, route optimization, and driver management.Salary and BenefitsThe estimated salary for...
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Transportation Operations Supervisor
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Transportation Operations Manager
4 weeks ago
Nanaimo, British Columbia, Canada MARC Global Technologies Ltd Full timeJob SummaryWe are seeking an experienced Transportation Operations Manager to oversee the daily operations of our taxi and limousine fleet. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
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Food Service Operations Manager
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Food Service Operations Manager
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Food Service Operations Manager
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Food Service Operations Manager
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Food Service Operations Manager
4 weeks ago
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Food Service Operations Manager
4 weeks ago
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Dining Services Operations Manager
2 weeks ago
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Food Service Operations Manager
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Operations Manager
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Food Service Operations Manager
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