Service Writer
4 weeks ago
Job Summary
Fountain Tire is seeking a highly skilled Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, sharing product knowledge, and ensuring that all customers are satisfied with the service received.
Key Responsibilities
- Provide service quotes and receive customer authorization for work to be performed
- Finalize sales and complete customer follow-up to determine their satisfaction level with the service received
- Schedule customer appointments for tire and mechanical service
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer
Requirements
- 2+ years of experience as a Service Advisor or Service Writer (training provided for the right candidate)
- Mechanical aptitude is a must-have
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Ability to work Saturday's
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast-paced, ever-changing, and high-volume environment
What We Offer
- Competitive pay worthy of your experience
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