Business Automation Leadership Position

6 days ago


Mississauga, Ontario, Canada undisclosed Full time
Senior Manager, Process Automation Job Description

Requisition ID: 209799

At undisclosed, we are seeking a skilled Senior Manager, Process Automation to contribute to the overall success of the Strategy & Operations, Process Automation team. This team supports Retail and Business Banking Operations in Canada, Dominican Republic, and Colombia.

  • The Senior Manager, Process Automation contributes to the overall success of the team by supporting Retail and Business Banking Operations in Canada, Dominican Republic, and Colombia.
  • Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
  • Supports the Director in planning, developing, and executing on short and long-term automation initiatives that align to the Bank's Business and Retail target model.

Responsibilities:

  • Champions a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Works closely with the assigned business unit to develop automation roadmaps and set priorities leveraging data, cost/benefit analysis, process analysis, and data visualization to support strategic priorities.
  • Leads the feasibility and impact assessment of new projects and automation opportunities, and recommends and documents future state process, system, and reporting requirements where applicable.
  • Collaborates with project participants and stakeholders to maintain support, negotiate priorities, and ensure initiatives stay on track; escalates material matters for resolution with recommendations when required.

Requirements:

  • Bachelor's degree or equivalent experience preferred.
  • Familiarity of Commercial and Retail products, services, policies, and procedures, banking regulations, and related regulatory requirements is an asset.
  • Ability to develop compelling business cases, including cost-benefit analysis and detailed requirements with the ability to articulate those requirements to stakeholders and technical teams.

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