Guest Experience Agent

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and...

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported. We believe that people travelling at YVR are our guests,...

YVR is a place of connection, bringing together people, places, and cargo while ensuring a safe and efficient experience for everyone. The Guest Experience team plays an integral part in delivering an outstanding airport experience, while also ensuring key areas of our airport's operation are supported. We believe that people travelling at YVR are our...

Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Guest Services Coordinator. In this role, you will play a critical part in ensuring the smooth operation of our resort, from activity coordination to guest communication.Key Responsibilities:Booking Management: Manage bookings for resort activities, ensure...

Guest Experience – Operations About YYOGA We're working to make yoga more accessible to Canadians through world-class yoga experiences in our 4 Lower Mainland locations and virtually through our digital platform and class streaming app YYOGA at Home. Focused on offering the highest quality teaching and classroom experiences, we're working to...

Job OverviewRocky Mountaineer is seeking a highly skilled Vacation Consultant to join our team. As a Vacation Consultant, you will be responsible for selling the Rocky Mountaineer experience to travel trade partners and guests.Main ResponsibilitiesSelling the Rocky Mountaineer experience to travel trade partners and guests.Handling sales opportunities and...

Seasonal (Seasonal) Why join CMH?  We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all...

Seasonal (Seasonal) Why join CMH?  We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all...

About the JobPursuit is seeking a highly motivated Training Coordinator to join our team in Vancouver. In this key role, you will assist in the development and delivery of our training program, working closely with the Guest Experience Manager. Your responsibilities will include:- Delivering training sessions that meet the highest standards- Collaborating...

Sales Process ExecutionPromote and sell Rocky Mountaineer vacation experiences to ensure travel agent and guest expectations are surpassed and revenues optimized.Handle all incoming calls effectively while ensuring sales and customer experience expectations are consistently met.Qualify each call to customize reservations as required to exceed the guest...

Working ConditionsThe Guest Services Team Lead will primarily work indoors in a fast-paced environment. The successful candidate must be comfortable working on their feet for long periods and be able to multitask, prioritize tasks, and maintain a positive attitude under pressure.Grouse Mountain is committed to creating a safe and inclusive work environment....

Vancouver Aquarium Job Description**About Us**Vancouver Aquarium is a renowned entertainment company dedicated to delivering memorable experiences for our visitors. We strive to exceed expectations, foster connections, and create lasting impressions.**Job Summary**We are seeking an experienced Guest Experience Supervisor to join our team. As a key member of...

Our VisionWe strive to be the world's leading provider of experiential adventure travel, connecting guests and staff to iconic places through unforgettable and inspiring experiences.What You'll DoYou will assist in the development and delivery of our training program, under the guidance of the Guest Experience Manager. This includes creating engaging...

Benefits:- Gratuities- Employee discounts- Free food & snacks- Free uniforms- Wellness resourcesWe're hiring a Guest Services Coordinator to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed...

Grousemountain is renowned for its commitment to exceptional service and unparalleled guest experiences. As an Operations Manager for Guest Services, you will play a pivotal role in driving our success by leading a high-performing team of Guest Service Representatives.Your expertise in customer service, conflict resolution, and staff development will enable...

Job DescriptionPosted Wednesday, February 5, 2025 at 8:00 AMProud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada,...

About UsGrouse Mountain is a Canadian-owned hospitality group recognized for its commitment to excellence in customer service. As a proud member of Northland Properties, we strive to provide unforgettable experiences to our guests across Canada, the US, Ireland, and the UK.We are seeking an experienced Customer Service Team Lead who shares our passion for...

Key Responsibilities:- Service Champion - Demonstrate 'welcoming' hospitality and exemplify excellence in guest service- Develop and maintain a safety culture within the Front Office department- Own full cycle recruitment efforts, including conducting interviews, hiring, and departmental onboarding- Approve front office team timesheets weekly for accuracy...

Department: Guest ServicesReports to: Manager, Guest Services TrainingLocation: North Vancouver, BCYour Opportunity at ARC'TERYX:The Guest Services Content Specialist is responsible for creating and maintaining training content that is engaging, effective, and scalable for the global Guest Services teams. As the company grows, this role will be instrumental...

Job Description:Vanaqua's Guest Experience Supervisor role is an exciting opportunity to create memorable moments for our visitors. We're seeking a motivated individual to join our team and contribute to exceeding guest expectations.About the Role:This key position involves assisting in creating a well-organized, safe, and motivating environment for our...