Field Service Technician

1 month ago


Saskatchewan, Canada Arch Staffing Full time
Job Summary

The Field Service Technician is responsible for repairing machines to the customer's satisfaction in the field, shop, or customer's location. This includes removing, installing, repairing, disassembling, assembling, and performing failure analyses of all equipment, including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating, and air conditioning (HVAC).

Key Responsibilities
  • Troubleshoots and repairs customer machines at customer job sites.
  • Troubleshoots machine systems and researches problems.
  • Conducts machinery inspections.
  • Conducts machinery set-up and adjustments.
  • Uses laptop to enter labor, fill out service reports, and complete warranty reports.
  • Uses service manuals and parts books to look up specs and parts for repairs.
  • Adheres to established company values, practices, policies, and procedures at all times.
Requirements
  • Journeyman Diploma preferred.
  • 2-5 years of industry experience, preferred.
  • Working knowledge of Ag equipment is a plus.
  • Prior experience in troubleshooting methods, is a plus.
  • Excellent oral and written communication skills.
  • Excellent customer service skills.
  • Farm background desirable.
  • Ability to travel within a region and to be able to work with limited supervision.
  • Ability to operate large machinery.
  • Valid driver's license required with verifiable safe driving history.
  • Computer literacy.
Working Conditions

The Field Service Technician will work in a typical dealership repair/office/field environment. Frequent vehicle travel is required.



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