Store Operations Manager

2 weeks ago


Calgary, Alberta, Canada Liquor Legends Full time

The Store Operations Manager will oversee the daily activities of a retail store, ensuring efficient operations and excellent customer service. Located in Liquor Legends, this role is ideal for those who enjoy fast-paced environments and working under pressure.

Key Responsibilities
  • Assign sales workers to duties and ensure they have the necessary training to perform their tasks effectively
  • Hire and train new staff members or arrange for external training programs
  • Authorize return of merchandise and maintain a high level of customer satisfaction
  • Establish work schedules that meet business needs and comply with employment regulations
  • Sell merchandise and provide exceptional customer service
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Resolve issues promptly, including customer complaints, supply shortages, and other operational challenges
  • Organize and maintain inventory levels to prevent stockouts and overstocking
  • Supervise and coordinate activities of employees, providing guidance and support when needed

In this role, you will work in a dynamic environment with a team of 3-4 people, including cashiers, retail salespersons, and sales clerks. The ideal candidate will be able to multitask, prioritize tasks, and make sound judgments in a fast-paced setting.

Requirements
  • A secondary (high) school graduation certificate or equivalent experience
  • 7 months to less than 1 year of experience in a retail environment
  • Possess excellent oral and written communication skills, as well as strong interpersonal skills
  • Be organized, reliable, and a team player with the ability to work under pressure
  • Ability to work in a combination of sitting, standing, and walking, with occasional standing for extended periods
What We Offer
  • A competitive salary: $45,000 - $55,000 per annum
  • A permanent full-time position with 32-35 hours of work per week
  • Relocation costs covered by employer
  • An opportunity to work in a dynamic retail environment with a reputable company like Liquor Legends


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