Restaurant Operations Manager

2 months ago


Parksville, British Columbia, Canada WTC Burger Management Systems Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at WTC Burger Management Systems. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of 5-10 people.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Health and Safety
    • Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Customer Relations
    • Negotiate with clients for catering or use of facilities, addressing their concerns and providing excellent customer service.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Work Environment

The ideal candidate will thrive in a fast-paced environment, working under pressure, and performing repetitive tasks while maintaining attention to detail. The role requires a combination of sitting, standing, and walking, with occasional standing for extended periods.

Personal Qualities
  • Communication Skills
    • Excellent oral communication skills to effectively interact with customers, staff, and clients.
  • Teamwork
    • Ability to work collaboratively as a team player, demonstrating dependability, reliability, and flexibility.
  • Organizational Skills
    • Organized and accurate in managing multiple tasks and priorities.
Benefits

We offer a comprehensive health care plan, a permanent work term, and a competitive hourly rate of 30-40 hours per week. The work language is English, and we are an equal opportunities employer.



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