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Food Service Supervisor

2 months ago

Medicine Hat, Alberta, Canada 2451863 Alberta Ltd OA Papa John's Pizza Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at 2451863 Alberta Ltd O/A Papa John's Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Food Preparation and Service
    • Estimate ingredient and supplies required for meal preparation and ensure that they are ordered and received in a timely manner.
    • Supervise and check the assembly of trays and delivery of food trolleys to ensure that food is presented in a visually appealing manner.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
  • Administrative Tasks
    • Prepare budget and cost estimates for food and supplies.
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Efficient interpersonal skills.
    • Team player.
    • Ability to work in a fast-paced environment.
Working Conditions
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.