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ServiceNow Architect

1 month ago

St John's, Newfoundland and Labrador, Canada Randstad Canada Full time
ServiceNow ITOM Architect and Developer Opportunity

We are seeking a highly skilled ServiceNow ITOM Architect and Developer to join our team at Randstad Canada. As a key member of our IT team, you will be responsible for designing and implementing ServiceNow solutions, enhancements, and changes based on business requirements.

Key Responsibilities:
  • Design and document ServiceNow solutions, enhancements, and changes based on business requirements
  • Document key technical decisions, issues, and enhancements
  • Design and develop interfaces between ServiceNow and internal systems
  • Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
  • Develop changes on the ServiceNow platform through scripting, configurations, and other development activities
  • Establish a technical project plan with key milestones and provide status updates
  • Prioritize functional and technical requirements
  • Participate in business process redesign workshops and provide technical feasibility assessments related to the ServiceNow platform
  • Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
  • Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
  • Assist in resolving technical issues
  • Work with the support team to ensure transition from development to operation
  • Communicate and collaborate with project team members and key stakeholders throughout the project
Requirements:
  • University degree or college diploma in business, public administration, statistics, or a related field
  • A minimum of three (3) years of demonstrated experience as a developer for ServiceNow implementations
  • Demonstrated experience with different ServiceNow modules (including, but not limited to, ITSM, ITOM, ITAM)
What We Offer:

As a ServiceNow ITOM Architect and Developer at Randstad Canada, you will have the opportunity to work with a leading employer in the local market and contribute to the development of innovative ServiceNow solutions. If you have the required skills and experience, we encourage you to apply for this exciting opportunity.