ServiceNow Architect

1 month ago

St John's, Newfoundland and Labrador, Canada Randstad Canada Full time
ServiceNow ITOM Solutions Architect

We are seeking a highly skilled ServiceNow ITOM Solutions Architect to join our team at Randstad Canada. As a ServiceNow ITOM Solutions Architect, you will be responsible for designing and implementing ServiceNow solutions, enhancements, and changes based on business requirements. You will also be responsible for documenting key technical decisions, issues, and enhancements, as well as designing and developing interfaces between ServiceNow and internal systems.

Key Responsibilities:
  • Design and document ServiceNow solutions, enhancements, and changes based on business requirements
  • Document key technical decisions, issues, and enhancements
  • Design and develop interfaces between ServiceNow and internal systems
  • Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
  • Develop changes on ServiceNow platform through scripting, configurations, and other development activities
  • Establish a technical project plan with key milestones and providing status updates
  • Prioritize functional and technical requirements
  • Participate in business process redesign workshops and providing technical feasibility assessments related to the ServiceNow platform
  • Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
  • Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
  • Assist in resolving technical issues
  • Work with the support team to ensure transition from development to operation
  • Communicate and collaborate with project team members and key stakeholders throughout the project

Qualifications:
  • University degree or college diploma in business, public administration, statistics, or a related field
  • A minimum of three (3) years of demonstrated experience as a developer for ServiceNow implementations
  • Demonstrated experience with different ServiceNow module (including, but not limited to ITSM, ITOM, ITAM)

Summary:
We are looking for a highly skilled ServiceNow ITOM Solutions Architect to join our team at Randstad Canada. If you have the required experience and qualifications, please apply to this opportunity.

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