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Travel Operations Manager

2 months ago


Winnipeg, Manitoba, Canada Impression Travel Inc. Full time
Job Summary

We are seeking a skilled Travel Clerk Supervisor to join our team at Impression Travel Inc. This role involves overseeing the daily operations of our travel services, ensuring seamless customer experiences, and leading a team of travel clerks.

Key Responsibilities
  • Leadership and Supervision: Lead and manage a team of travel clerks, providing guidance and support to ensure excellent customer service and efficient operations.
  • Customer Service: Assist clients with special needs, ensuring their travel requirements are met and exceeded.
  • Operations Management: Coordinate, assign, and review work to ensure smooth day-to-day operations, including the maintenance of computer systems and equipment.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Supply Chain Management: Requisition materials and supplies to maintain business continuity and customer service delivery.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Other Benefits: Free parking available, learning/training paid by employer, paid time off, team building opportunities, and a permanent position with 35 hours per week.
Language

English is the primary language of communication in this role.