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Food Service Supervisor

2 months ago


Middle Sackville, New Brunswick, Canada T Enterprises Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at T Enterprises Ltd. as a Team Lead. In this role, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our team members are well-trained and motivated.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Administrative Tasks
    • Prepare and submit reports, providing management with valuable insights and recommendations for business improvement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting
    • Food service establishment.
    • Coffee shop.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
    • Standing for extended periods.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Initiative.
    • Dependability.
Support for Newcomers and Refugees
  • Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Support newcomers and/or refugees with foreign credential recognition.
Support for Youths
  • Offer on-the-job training tailored to youth.
Support for Indigenous People
  • Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
Work Environment
  • Permanent position.
  • 30 to 40 hours per week.