Operations Team Specialist
4 weeks ago
At Randstad Canada, we are seeking a highly motivated and bilingual Operations Team Specialist to support our CPB Operations team in Montreal. This role offers a unique opportunity to join a positive, fast-paced team focused on back-office operations related to funding personal accounts. The successful candidate will be responsible for executing transactions accurately, providing operational support, and identifying and escalating processing or operational issues as necessary. Key qualifications include bilingual fluency, 1+ years of banking experience, and strong attention to detail and critical thinking skills.
Responsibilities
- Execute transactions accurately, on time, and in compliance with established guidelines and Service Level Agreements (SLAs).
- Provide operational support for the funding of personal accounts, ensuring clear communication with internal TD partners.
- Identify and escalate processing or operational issues as necessary, ensuring timely resolutions.
- Suggest and contribute to process improvements to enhance service delivery.
- Prioritize your workload to meet productivity goals in a fast-paced environment.
Qualifications
- Bilingual (Fluency in English and French)
- 1+ years of banking experience
- 2+ years of administrative experience
- Proficiency in MS Office Suite
- Strong attention to detail and critical thinking skills
- Experience working in an SLA-driven environment
Summary
This is an exciting opportunity for a bilingual professional to join our team and grow their career, with the possibility of extending their contract or securing a permanent position.
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